Privacy Policy.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from canberrastrata.com.au, “Canberra Strata”.
Your privacy: overview
This Privacy Policy does not exclude, restrict or modify the application of the Privacy Act (Cth) 1988. This privacy policy (“Privacy Policy”) sets out the privacy policies and practices for Canberra Strata, RHCF PTY LTD with respect to how Canberra Strata collects personal information. It also describes how Canberra Strata maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by Canberra Strata via this website and other websites, at present or in future operated or provided by Canberra Strata. This Privacy Policy also sets out how you can access certain information that Canberra Strata may collect about you. In this Privacy Policy, “personal information” means information or opinion about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion as further defined under applicable privacy laws, including, but not limited to, your contact details.
Please note that this Site may contain links to other third party websites that are not controlled or operated by Canberra Strata. This Privacy Policy does not apply to such third party websites, and Canberra Strata is not responsible for the content of such third party websites or the privacy practices of such third parties. We therefore encourage you to request and review the privacy policies of any third party sites before disclosing your personal information to such parties or when visiting such third party websites.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Canberra Strata customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
By signing up to features of this Site such as customer accounts or e-newsletter, you agree to be contacted for marketing purposes by Canberra Strata or in relation to your order. If you should wish to unsubscribe from these notifications, you can do so via the “Unsubscribe” link provided in all communications sent by us.
When you visit this Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse this Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to this Site, and information about how you interact with this Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through this Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Data retention
When you submit a form through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Canberra Strata takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Your personal information will never be sold to third-party sites for use not related to your shopping experience on this Site or your present or future orders, however, may be accessed by third-parties such as Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
How we use your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Canberra Strata reserves the right to make amendments to this Privacy Policy at any time to better reflect our business operations, for legal or regulatory reasons. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing and provide proof of identification for security reasons.
Contacting us
If you have any questions about these Terms and would like further information, please contact us by any of the following means during business hours Monday to Friday.
RHCF PTY LTD ABN 63 611 225 659
POST
Attn: Privacy Policy
Canberra Strata, RHCF PTY LTD
2 Kennedy Street
Kingston ACT 2604